Terms of service

Welcome to SockWorld. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to comply with and be bound by these terms.

1. General Information

This website is operated by SockWorld. Throughout the site, the terms “we”, “us”, and “our” refer to SockWorld. By visiting our website and/or purchasing from us, you engage in our service and agree to these Terms of Service.

For any enquiries, you may contact us at info@sockworld.co.uk.

2. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

Once an order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order. A contract between you and SockWorld is only formed when your order has been dispatched.

We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occasionally occur, and we reserve the right to correct any inaccuracies without prior notice.

3. Pricing and Payment

All prices listed on the website are in GBP (£) and include VAT where applicable unless otherwise stated.

Payments must be made in full at the time of purchase using the payment methods available on our website. All transactions are processed securely through trusted payment providers.

4. Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and not guaranteed. SockWorld is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

Customers are responsible for providing accurate delivery information. We cannot be held liable for failed deliveries due to incorrect address details.

5. Returns and Refunds

Customers have the right to return eligible items in accordance with the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

Items must be returned unused, in their original condition, and within the stated return period. Refunds will be processed once returned items have been inspected and approved.

We reserve the right to refuse refunds for items that do not meet our return conditions.

6. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and text, is the property of SockWorld and may not be copied, reproduced, or used without written permission.

7. Privacy

We are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK GDPR and the Data Protection Act 2018.

By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

8. Limitation of Liability

SockWorld shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes liability for fraud, personal injury caused by negligence, or any liability that cannot legally be excluded under UK law.

9. Website Use

You agree not to misuse this website, attempt to gain unauthorised access, introduce malicious software, or engage in any unlawful activity through the site.

We reserve the right to suspend or terminate access to users who breach these terms.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the English courts.

11. Changes to These Terms

SockWorld reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the updated terms.